You’re Not Alone.
Here’s How to Take Action.

How to Report Suspected Abuse or Neglect

  • Recognize the signs Reference Mass.gov for warning signs of abuse and neglect.
  • Know when to report Understand your reporting obligations and responsibilities.
  • How to file a report Call the DCF Child-at-Risk Hotline: 1-800-792-5200
  • What happens after What to expect from DCF’s response and investigation.

When DCF Doesn’t Act – What You Can Do

  • How to escalate concerns
  • How to file a complaint with:
    Office of the Child Advocate (OCA)
    DCF Area Directors
  • How to file a complaint with:
    OCF Area Directors
    Legislators or court personnel

Share Your Story (Anonymously or Openly)